We’ve Got Your Back!

At Dhumaniya Traders, your satisfaction is our top priority. We understand that sometimes things don’t go as planned, and you may want to return a product. No worries—we’re here to help you through the process. Please take a moment to read our Return & Refund Policy to understand how it works.

Eligibility for Returns:
We accept returns within 15 days of receiving your order, provided the items are unused, unopened, and in their original packaging. Products like fresh produce (e.g., garlic, grains) are unfortunately non-returnable due to their perishable nature.

How to Initiate a Return:
If you need to return an item, simply reach out to our customer support team at [insert contact information] with your order number and details of the issue. We’ll provide you with return instructions and shipping details. Once we receive the returned item, we’ll inspect it and notify you if the return has been approved.

Refunds:
Once approved, your refund will be processed, and the amount will be credited back to your original payment method. Please allow up to [X] business days for the refund to appear in your account, depending on your bank or card provider.

Return Shipping Costs:
Customers are responsible for covering the return shipping costs, unless the item arrived damaged or defective. If that’s the case, we’ll cover the return shipping and ensure you receive a replacement or refund.

Exchanges:
If you’d like to exchange a product for another, please let us know within the return window. We’ll process the exchange once we’ve received and inspected the original item.